Common Questions Answered
Still Have a Question? and What This Page Covers.
Short answers
How do I set a session time limit?
A session limit caps the clock, not your wallet. You go to the responsible-gambling tab, choose the time limit, and the platform logs you out automatically once that duration is reached. It is separate from any deposit or loss limit.
Are there fees on a deposit?
Limits and timings are set by the payment channel rather than by the site, so they rarely change. Touch ’n Go and GrabPay are the fastest listed here.
What is the minimum deposit?
The minimum deposit is RM10. That amount applies to all deposit methods, including Touch 'n Go, GrabPay, Boost, and bank transfer. Anything below RM10 will not be accepted by the system.
When does a payout arrive?
E-wallet payouts land in 5–15 minutes. A bank transfer settles within one working day, subject to the nightly cut-off. The cashier lists Touch ’n Go, GrabPay and DuitNow.
Does the account need verifying?
Once, before the first withdrawal. It is what keeps every payout after it quick, whether it returns through Touch ’n Go and GrabPay or another channel.
What is a turnover requirement?
If you do not meet the turnover requirement, you cannot withdraw the bonus or any winnings from it. For example, a RM50 bonus with a 10x turnover means you must bet RM500 in total before the funds become withdrawable.
Still Have a Question?
If your question is not listed here, the quickest way to get an answer is to open the live chat widget. It appears on every page of the site, and the team replies in English or Bahasa. You can also check the terms page inside your account settings. That page covers rules for promotions, withdrawals, and account closure in full.
What This Page Covers
This page collects the questions most often asked by players using the platform. It covers deposits, withdrawals, account rules, mobile access, game disconnections, and responsible gambling tools. Each answer is short and direct. If you need more detail on a specific topic, the lobby help menu or live chat can give you the full version.
Carry on with Fishing, Slots, Live Games, bonus, or check the news before you deposit.